Keep Your mp77 Account Safe

  • Use a strong, unique password

    Combine uppercase, lowercase, numbers, and symbols. Avoid reusing passwords from other sites. A password manager helps you track secure credentials.

  • Log in only from your own device

    Public or shared devices may store your login data. Always log out when you finish playing, and clear browser history if using someone else's phone.

  • Avoid public Wi-Fi for transactions

    Open networks expose your data to interception. Use mobile data or a trusted home connection when depositing, withdrawing, or accessing your account settings.

  • Watch for phishing attempts

    mp77 never asks for your password via email or SMS. Verify the site URL before entering credentials. Only trust messages from [email protected].

  • Change your password regularly

    Update your password every few months to reduce the risk of unauthorized access. If you suspect your account was compromised, reset your password immediately and contact support.

Step-by-Step Login Process

Follow these steps to access your mp77 account on web or app. The process takes under a minute once you have your credentials ready.

1

Open mp77 Website or App

Navigate to mp77.ws in your browser or open the mp77 app on your phone. Tap the Log In button at the top right of the homepage. You can also access login directly from the mp77 app home screen.

2

Enter Your Mobile Number

Type the mobile number you used during registration. Use the format 01XXXXXXXXX without country code or spaces. The system recognizes Bangladesh numbers automatically and validates the format before submission.

3

Type Your Password

Enter the password you created when you signed up. Check that Caps Lock is off to avoid case-sensitive errors. If you enabled the remember me option on your device, the system may autofill this field securely.

4

Access Your Dashboard

Click Log In to authenticate. The system verifies your credentials and redirects you to your account dashboard. From there, you can browse games, check bonuses, deposit funds, or withdraw winnings. The session stays active until you log out.

How Do I Choose the Right Login Method?

mp77 offers three login methods. Compare them below to pick the option that matches your device and preference.

Method Speed Best For Notes
Mobile Number + Password Fast First-time users, shared devices Default method for all accounts. Requires manual entry each time unless you save credentials in your browser or password manager.
Username + Password Fast Players who prefer usernames Available if you set a username in account settings. Some players find usernames easier to remember than phone numbers. You can switch between mobile or username login anytime.
App Biometric Login Instant Personal devices, frequent players Use fingerprint or face unlock on the mp77 app after the first password login. Only works on devices with biometric hardware. Saves time and keeps your password private from onlookers.

What to Do When Login Fails

Most login issues resolve quickly once you identify the cause. Use this table to diagnose the problem and apply the fix.

Problem Common Causes Solution
Wrong password error Typo, Caps Lock on, password changed recently
  • Retype your password carefully and check Caps Lock
  • Try your previous password if you changed it recently
  • Use the forgot password link to reset if you cannot remember
Mobile number not recognized Wrong format, account registered with different number
  • Enter the number as 01XXXXXXXXX without +880 or spaces
  • Check your registration email to confirm the mobile number on file
  • Contact support if you lost access to the registered number
Account locked message Too many failed login attempts, security flag
  • Wait 15 minutes before trying again
  • Use the forgot password feature to regain access securely
  • Contact 24/7 live chat if the lock persists after password reset
Page does not load after login Slow connection, browser cache, server delay
  • Refresh the page and wait 10 seconds
  • Clear your browser cache and cookies, then log in again
  • Switch from Wi-Fi to mobile data or try a different browser
App login button not responding Outdated app version, device storage full
  • Update the mp77 app to version 2.0.9 from the download page
  • Clear app cache in your phone settings
  • Uninstall and reinstall the app if the issue continues
Session expires immediately Browser blocking cookies, antivirus interference
  • Enable cookies for mp77.ws in your browser settings
  • Disable ad blockers or VPN extensions temporarily
  • Add mp77.ws to your antivirus whitelist if it blocks the site

How to Reset Your Password

Forgot your password or need to change it? The reset process sends a verification link to your registered mobile number. Follow these steps to regain access.

1

Request a Reset Link

Click Forgot Password on the login page. Enter your registered mobile number and submit the form. You will receive an SMS with a reset link within 2 minutes. Check your spam folder if the message does not arrive. The link expires after 30 minutes for security.

2

Set a New Password

Tap the link in the SMS to open the reset page. Create a new password that includes at least one uppercase letter, one number, and one symbol. Avoid reusing old passwords or common phrases. Confirm the new password by typing it twice to prevent typos.

3

Log In with New Credentials

Return to the login page and enter your mobile number and new password. The system updates your credentials immediately. Save the new password in a secure location or password manager. If you continue to have trouble, contact support through 24/7 live chat or email [email protected].

Player accessing mp77 account dashboard on mobile phone with cricket match playing in background

Common Login Questions

Can I log in from multiple devices at the same time?

Yes, mp77 allows you to log in from more than one device simultaneously. You can play on your phone while checking bonuses on a laptop. The system tracks sessions separately and logs you out only when you manually end a session. If you notice unfamiliar activity, change your password immediately and contact support to secure your account.

What should I do if I registered with the wrong mobile number?

Contact support through 24/7 live chat or email [email protected] with your account details and correct mobile number. The team verifies your identity by asking for information from your registration or recent deposits. Once confirmed, they update your number in the system. This process protects your account from unauthorized changes and usually completes within a few hours.

Why does my session log out automatically after a few minutes?

Automatic logout happens when your browser blocks cookies or your device runs low on memory. Enable cookies for mp77.ws in your browser settings and close unused tabs to free up resources. If you use private or incognito mode, sessions may end when you close the browser. Switching to normal mode keeps you logged in longer. You can also use the remember me option for convenience.

Is it safe to save my login details in the browser?

Saving credentials in your browser is safe if you use a personal device with a strong device password. Modern browsers encrypt saved passwords and offer autofill only after device authentication. Avoid saving login details on shared or public devices, as anyone with access can log in to your account. For maximum security, use a dedicated password manager that requires a master password.

How do I enable biometric login on the mp77 app?

Download the mp77 app from the official page and log in with your mobile number and password. Open the app settings and tap Enable Biometric Login. Follow the prompts to register your fingerprint or face. The app stores your biometric data locally on your device, not on mp77 servers. Next time you open the app, authenticate with your fingerprint or face instead of typing your password.

What happens if I forget both my password and access to my registered mobile number?

Contact support at [email protected] with as much account information as possible, including your full name, date of birth, recent deposit amounts, and payment method used. The support team may ask for additional verification such as a copy of your National ID or a photo holding your ID. This extra step prevents fraud and ensures only the real account owner regains access. Recovery typically takes one to two business days depending on verification complexity.